The Outsourcing Hall of Fame

The Outsourcing Hall of Fame is one of the most prestigious awards available to individuals working in the field of outsourcing.  It is unique in that it recognizes these individuals not only for their contributions to the management practice and industry of outsourcing, but just as importantly for their contributions to society at-large through outsourcing.  Inductees have demonstrated that unique quality of leadership that allows them to synthesize a new model of business with everyone’s obligation to contribute to community-based economic development, support socially-directed investments, educate, and provide development opportunities to all those impacted by our work.

The 2008 Award Recipients

The International Association of Outsourcing Professionals (IAOP) is pleased to announce that Narayana N. R. Murthy & Nandan M. Nilekani, Co-Founders and Co-Chairmen of the Board, Infosys, Dennis McGuire, Founder and Chairman Emeritus, TPI, and Ralph J. Szygenda, Group Vice President and Chief Information Officer, GM, are its 2008 inductees into The Outsourcing Hall of Fame.  The recipients were selected by IAOP’s Advocacy & Outreach Committee, chaired by Atul Vashistha, CEO of neoIT, and were inducted into the Hall of Fame at the IAOP’s annual conference, The Outsourcing World Summit®, on February 19th, 2008.  The ceremony was produced in association with FORTUNE Custom Projects.

Narayana N.R. Murthy

Founder, Chairman of the Board & Chief Mentor

Infosys

Nandan M. Nilekani
Co-Founder & Co-Chairman

 of the Board

Infosys

Mr. Narayana N. R. Murthy is the Chairman of the Board and Chief Mentor of Infosys Technologies Limited. He founded Infosys in 1981 along with six other software professionals and served as the CEO for 21 years before handing over the reins of the company to co-founder Nandan M. Nilekani in March 2002. Under his leadership, Infosys was listed on NASDAQ in 1999. He served as the Executive Chairman of the Board and Chief Mentor from 2002 to 2006.

Mr. Murthy articulated, designed and implemented the Global Delivery Model, which has become the foundation for the success of IT services outsourcing from India. He has also led key corporate governance initiatives in India.

Mr. Murthy is an IT advisor to several Asian countries. He serves as an independent director on the boards of several global companies including Unilever, London and DBS Bank, Singapore. He is also a member of the advisory boards and councils of several educational institutions including Wharton, Cornell, INSEAD, Stanford, Tokyo University, SMU - Singapore, Indian Institute of Information Technology-Bangalore (IIIT-B) and ESSEC, Paris.

Mr. Murthy is the recipient of numerous awards and honors. The Economist ranked him 8th on its list of 15 most admired global leaders in 2005. He was ranked 28th among the world's most respected business leaders by The Financial Times in 2005. In 2004, TIME magazine identified him as one of ten global leaders who are helping shape the future of technology. He was featured in BusinessWeek’s “The Stars of Asia” consecutively from 1998 to 2000. He was voted the “World Entrepreneur of the Year” by Ernst & Young in 2003 and as India's most powerful CEO for three consecutive years (2004 to 2006) by The Economic Times. He received the Ernst Weber Engineering Leadership medal from The Institute of Electrical and Electronics Engineers in 2007 for his pioneering role in the globalization of IT services.   Mr. Murthy has been conferred Padma Vibhushan, the second highest civilian honor in India and the Officer of the Legion of Honour, the highest civilian distinction of the Government of France.

Mr. Murthy holds a B. E. (Electrical) from the University of Mysore (1967) and M. Tech. (Electrical) from the Indian Institute of Technology, Kanpur (1969). He has been conferred honorary doctorate degrees by leading universities across the world.

Nandan M. Nilekani is the Co-Chairman of the Board of Directors of Infosys Technologies Limited. From March 2002 to June 22, 2007, he served as Chief Executive Officer and Managing Director and has previously held the posts of President and Chief Operating Officer. He is one of the founders of Infosys and has served as a director on the company’s board since its inception in 1981.

In January 2006, Nandan became one of the youngest entrepreneurs to join 20 global leaders on the prestigious World Economic Forum (WEF) Foundation Board. He is listed as one of the 100 most influential people in the world by Time Magazine, 2006.

Nandan co-founded India’s National Association of Software and Service Companies (NASSCOM) as well as the Bangalore Chapter of The IndUS Entrepreneurs (TiE).

Nandan has been on the Board of Reuters as a non-executive member since January 2007. He is the Vice Chairman of The Conference Board, Inc., an international research and business membership organization. He is on the Board of Directors of the Peterson Institute for International Economics and is a member of the Board of Governors of the Indian Council for Research on International Economic Relations (ICRIER). He is a member of the Board of Governors of the Indian Institute of Technology (IIT) Bombay and serves as the Co-chairman of the IIT Bombay Heritage Fund.

In India, Nandan is a member of the National Knowledge Commission and also part of the National Advisory Group on e-Governance. He is also a member of the review committee of the Jawaharlal Nehru National Urban Renewal Mission.

Nandan has been involved in various initiatives of the central and state governments. He was the Chairman of the Government of India’s IT Task Force for power. Nandan has also served as a member of the subcommittee of the Securities and Exchange Board of India that dealt with issues related to Insider Trading, and as a member of the Reserve Bank of India’s Advisory Group on corporate governance.

Nandan is the recipient of several awards. He was the Forbes “Businessman of the Year” in 2007. He, along with Infosys founder (and currently non-executive chairman) N. R. Narayana Murthy, received Fortune magazine’s ‘Asia’s Businessmen of the Year 2003’ award. He was named among the ‘World’s most respected business leaders’ in 2002 and 2003, according to a global survey by Financial Times and PricewaterhouseCoopers. Nandan was also awarded the Corporate Citizen of the Year award at the Asia Business Leader Awards (2004) organized by CNBC. In 2005, Nandan was awarded the prestigious Joseph Schumpeter prize for innovative services in economy, economic sciences and politics.

In 2006, Nandan was conferred the Padma Bhushan, one of the highest civilian honors awarded by the Government of India.

Nandan received his bachelor’s degree in electrical engineering from the Indian Institute of Technology (IIT) Bombay, India in 1978.

Dennis McGuire

Founder and Chairman Emeritus

TPI

Ralph J. Szygenda

Group Vice President &

Chief Information Officer

GM

Dennis (“Denny”) McGuire, co-founded TPI in 1989 on the principle of providing objective expertise to Global 1000 corporations that seek to make sustained improvement in their operations. With more than 20 years of relevant industry experience, he has led the firm in its service offerings and international expansions, as well as the company’s substantial growth. In November of 2007, TPI was acquired by Information Services Group, (ISG). At that time, he became Chairman Emeritus and a significant investor in ISG.

Historically, TPI’s primary focus has been to assist clients with the evaluation, negotiation, implementation and management of sourcing-related initiatives. More recently, TPI has developed expertise in a broad range of service delivery strategies and alternatives, to include offshore, Shared Services, and multi-sourcing solutions. From inception, the firm has been the market leader, advising clients in sourcing transactions with a total contract value of more than more than US$260 billion. These transactions have been performed in every major country. In the past few years, the greatest growth has been in Europe, India and Asia-Pacific.


Throughout his career, Denny has been a leader in the growth and evolution of the outsourcing industry. He is a frequent speaker at industry conferences, user events and service provider forums. Denny is often quoted in the national and international business news, industry publications and by equity analysts. He is the recipient of the 2003 Ernst & Young Houston Entrepreneur of the Year Award and the 2000 World Outsourcing Achievement Award.


Denny and his wife, Marty, are actively involved in a number of charities. They are on the Boards of the Star of Hope Homeless Mission located in Houston, UMMEED, an organization in Mumbai, India, set up to help children with developmental disabilities, and Living Water International, a non-profit organization that provides clean water and medical attention in 21 countries.

Prior to starting TPI, Denny’s other positions included Director of Administration for Andrews & Kurth, and as a senior manager for Andersen Consulting specializing in financial services. He graduated from Illinois State University in 1968 with a B.S. in Mathematics and Accounting. That was followed by three years as an officer in the Army Corps of Engineers. He is married with two daughters and four granddaughters.

Ralph J. Szygenda was named GM group vice-president and chief information officer effective January 7, 2000.  He is a member of the company's senior most management committee, GM's Automotive Strategy Board and is responsible for the Information Systems & Services organization.  Accountable for the management of all information technology efforts within General Motors, he is directly responsible for developing and implementing GM's global digital business strategy.  Szygenda is a member of the board of directors of the Handleman Company, a distribution company of music and video entertainment.  He joined GM in 1996 as vice president and chief information officer.

Before joining GM, he was vice president and chief information officer at Bell Atlantic Corporation, in Arlington, Virginia, a position he held since June 1993.  His main initiatives involved reengineering Bell Atlantic's business processes and delivering information systems to meet the new electronic generation.  Szygenda also served as a member of the board of directors of Sodalia Corporation, a joint software business venture of Bell Atlantic and Telecom Italia.

Prior to Bell Atlantic, Szygenda spent 21 years with Texas Instruments Incorporated.  In 1989, he was appointed vice president, information systems and services, and chief information officer.  In 1991, he also added the responsibility of vice president and general manager of Texas Instruments Enterprise Systems Business Unit, an external software systems integration business supplying information products and services to the Fortune 500.

Szygenda has been active with various education, business, civic and charitable organizations throughout his career.  At present, he is a member of the dean’s advisory council for Carnegie Mellon’s H. John Heinz III School of Public Policy and Management, the Information Management Advisory Council of the Business School at the University of Texas, Austin and the Wayne State University Office of Development Campaign Steering Committee   He also serves as a member of The Research Board and InformationWeek magazine’s editorial board. 

Widely recognized for his business and technology leadership, Szygenda has received awards that include Industry Week's 2001 Technology Leader of the Year, InformationWeek's 2002 Chief of the Year, and CIO Magazine's 20/20 Vision Award in 2002, recognizing his contributions in driving the information age.  In 2003, he was inducted into the CRN Computer Industry Hall of Fame; in 2005, he received the Computerworld Honors Program Leadership Award; in 2006, he received the Automotive News Industry All Star Award and, in 2007, was inducted into CIO Magazine’s CIO Hall of Fame. 

Szygenda received a Bachelor of Science degree in computer science from the University of Missouri-Rolla in 1970 and earned a master's degree in electrical engineering from the University of Texas in 1975.  He is also the recipient of an honorary professional degree and honorary doctorate degree in engineering from the University of Missouri-Rolla.  Szygenda was born on September 6, 1948, in McKeesport, Pennsylvania.

The 2007 Award Recipients

Ron L. Kifer

Group Vice President and CIO

Applied Materials

Kevin Campbell
Group Chief Executive - Outsourcing

Accenture

As Group Vice President and CIO of Applied Materials, Ron Kifer has responsibility for Global Information Services strategy, planning, operations, infrastructure, and development. Mr. Kifer joined Applied Materials in May of 2006 with the charter to transform that organization’s IT capability to world class status.

Mr. Kifer has more than 30 years of IT leadership experience across a variety of industries. Before joining Applied, he held regional CIO responsibilities within DHL Express for Europe as well as multi-regional responsibility for the Rest of World organization (U.S., Canada, Asia Pacific, Latin America and Emerging Markets). Prior to this, Mr. Kifer held executive IT leadership positions in software engineering, program management, and operations within the aerospace, financial services, insurance and transportation arenas.

Mr. Kifer earned a Bachelor of Science from the University of the State of New York and a Master of Arts in Organizational Management from the University of Phoenix. In addition, Mr. Kifer holds multiple professional certifications as a Project Management Professional, Prince 2 Practitioner, and Stanford Certified Project Manager.  Mr. Kifer is an internationally recognized authority on project, program and portfolio management and frequent contributor to industry publications on IT methodology and best practices. He is a member of CIO Magazines editorial advisory board, the CIO Executive Council and Microsoft’s High Tech Customer Advisory Board.

Kevin Campbell has ultimate responsibility for the development and delivery of the company’s application outsourcing, infrastructure outsourcing and business process outsourcing services and solutions. In this position he is responsible for growing Accenture’s outsourcing business through differentiated, innovative offerings that can be delivered through its Global Delivery Network and for supporting Accenture’s operating groups in selling and executing outsourcing and other large, complex contracts.

He also has direct responsibility for Accenture's business process outsourcing (BPO) units, including Accenture Finance Solutions, Accenture Learning and Navitaire, among others, as well as the company’s operational excellence initiative to increase the measurability, repeatability and predictability of the BPO services Accenture provides to clients. Kevin is a member of Accenture’s Executive Leadership Team.

Kevin holds a Bachelor of Science degree from Boston College. Kevin currently lives in Atlanta where he is on the board of the Metropolis Theater, a local Atlanta theater focused on providing its audience with an unmatched theater experience by attracting international artists and scholars to work with American theatrical professionals.

The 2006 Award Recipients

Filippo Passerini

Global Services Officer and CIO

Procter & Gamble

Paul D. Spence

CEO Outsourcing Services

Capgemini

Under Filippo Passerini’s leadership, P&G streamlined its global business operations, saving the company hundreds of millions of dollars, while ensuring that every P&G employee continued to have the opportunity for personal and professional growth and development.

Filippo Passerini leads Procter & Gamble’s most innovative and expansive business unit, Global Business Services, and serves as head of Information Technology.

Established in 1999, GBS is a shared services organization providing key business support and solutions to 140,000 P&G employees and operations in 86 countries worldwide. Innovative in its structure, scope and philosophy, GBS already has saved the company more than $500 M through shared services alone. Filippo this year expanded GBS to include P&G’s information technology function. Under his leadership, IT has been re-organized, re-focused and renamed Information & Decision Solutions with an aim to deliver even greater return to the business.

GBS has been recognized for three consecutive years as one of the Ten Most Admired Shared Services Organizations and is considered best-in-class in the industry for its strategic partnerships. Filippo was recognized in 2005 as one of the World’s Most Admired Shared Service Leaders.

A native of Rome, where he earned his Doctorate in Statistics & Operating Research, Passerini joined P&G in 1981 and has since held a series of leadership positions in the UK, Greece, Italy, the U.S., Latin America and Turkey before joining GBS in 2003, where he oversees more than 70 global business services and three key  business partnerships. 

Filippo attributes his business and personal style to a lesson learned while playing competitive chess as a teenager: “You can think and anticipate as much as you want, but you can only think so long, because the clock is ticking.”

At Capgemini, Paul Spence has focused on winning the hearts and minds of employees that join the firm through outsourcing by making Capgemini a global leader in critical social issues such as human rights, the environment, labor rights, and the elimination of discrimination.

Paul Spence is a member of the Group Executive Committee and Chief Executive Officer for Outsourcing Services. His responsibilities in this role entails participating in setting the strategic direction of the Capgemini Group and managing all the day-to-day activities for Outsourcing, which is a €2.5B business with 20,000 employees and over 500 clients.  Prior to this role, Paul was CEO for the European Outsourcing unit.

During his twenty-three years with the Group, Paul has directly served over one hundred clients.  He specializes in corporate transformation enabled by technology and people. 

Paul is a graduate of the Wharton School of Finance and Commerce at the University of Pennsylvania in the USA.  He has also completed graduate courses in Manufacturing Operations at the Harvard Business School and the Advanced Management Program at Kellogg School of Business at Northwestern University.