| IAOP’s Certified Outsourcing Professional (COP) “List of Firsts”
Sign up for the COP Prep Class Webinar ▪ Take the COP Master Class ▪ Become a COP
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The International Association of Outsourcing Professionals (IAOP) is pleased to track professionals to earn the COP credential.
These professionals work across the outsourcing field as clients, providers and advisors in many different industries, from all over the globe. To earn the COP designation, each candidate had to complete and have reviewed by a panel of their peers an extensive application documenting the projects they had led and results achieved, their personal knowledge of the strategic, implementation and operational intricacies of outsourcing, and their overall educational background - both on outsourcing and on general business topics.
Keep checking back as this list will be updated regularly! To find out how you can join this prestigious group, sign up for a free COP Preparation Class Webinar or contact COP Program Services.
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Search the “List of Firsts” By Country
Australia Canada Colombia Germany India Ireland Japan Malaysia Mauritius Saudi Arabia United States:
Advisors | Customers | Vendors
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| Australia |
| Photo Unavailable | Marin Ivezic, COP Owner, Partner Neosourcing |
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Zai Qureshi, COP Chief Executive and Chairman Business Catalyst International
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| Canada |
| Photo Unavailable |
Manoj Lakhtakia, COP
Sr. Business Consultant BMO Financial Group
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| Jean-Francois J. Poisson, COP Principal Director SNC Lavalin-Nexacor Biography
“The COP program is specifically designed to quickly meet outsourcing's manager requirements” ,“A well integrated program to address the needs of outsourcing managers”, “Created and delivered by world outsourcing leaders” |
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| Darlene Ross, COP Director, Technology & Operations
Darlene Ross Consulting
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| Colombia |
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| Mauricio A. Velasquez, COP Outsourcing Services Principal Hewlett-Packard |
| Germany |
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| Photo Unavailable | Svenja Fender, COP Manager-GIO Agilent Technologies |
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| Photo Unavailable | Metin Fidan, COP Senior Manager Ernst & Young AG |
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Vishal Khanna, COP
Engagement Manager
Syntel Deutschland GmbH Biography
"In a growing need for standards the COP program is the one and only such program which gave me a defined standard and model for defining sourcing strategies. Being a COP gives you the much needed insight in which you can bring to the customers on the how, what and when of outsourcing"
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| India |
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| Sunil G. Acharya, COP Manager, Forecast and Planning KTBR Intel Information Technology Biography |
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| Tamal Dutta Chowdhury, COP Program Manager Unisys Global Services India |
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| Nayarana N.R. Murthy, COP Founder, Chairman of the Board & Chief Mentor
Infosys |
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| Nandan M. Nilekani, COP Co-Founder & Co-Chairman of the Board Infosys |
| Ireland |
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Molly Barrett, COP
BPO Manager-Global Purchasing Xerox Corporation
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| Japan |
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Tetsuto Nishiyama, COP
Supervisor, Monozukuri Innovation OMRON Corporation Biography
”Unlike most other certification programs, theCOP program places an emphasis on actual working knowledge of the fundamental concepts of outsourcing as defined in the OPBOK. This emphasis on the experience of the candidate not only helps to guarantee a high level of competence in the outsourcing field, but also guarantees that a Certified Outsourcing Professional will give an organization a much better chance for success in its outsourcing initiative.”
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| Malaysia |
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Bobby Varanasi, COP
Vice President – Bus. Strategy, Corp. Quality & Operations,
ea Consulting Inc and Vice Chairman – Marketing & Branding Outsourcing Malaysia Biography
"Recognition as a global outsourcing professional through the COP program is an honor as this certification emphasizes on experience and capabilities within the industry. IAOP has initiated, perhaps in a manner unique to any industry, a process that enables corporations worldwide work with competent professionals with the sole aim to provide leadership and advice for successfully managing complex global businesses. IAOP's OPBOK and the comprehensive professional standards shall continually stand testimony to the rigor and demands of the global marketplace".
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| Mauritius |
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Nasser Jamalkhan, COP
CIO Babic Group (Mauritius) Biography
“I strongly believe the COP title will help its members to differentiate themselves in the Outsourcing World which is becoming more and more challenging. We can keep updated from the Outsourcing Professional Body of Knowledge and provide the best code of Ethics and Business Practice to serve the industry as a whole. Since Mauritius has embarked on a major project to make the ICT and Knowledge Hub another pillar of its economy, there is no doubt that my Certification will create more confidence about the quality of resources and services available in this part of the world, thereby creating value-added Cyber-links into a Cyber World.”
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| Saudi Arabia |
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Mohammed A. Abdullatif, COP
Consultant, Information Technology
Saudi Arabian Oil Company (Saudi Aramco)
“The Certified Outsourcing Professional (COP) training & certification is an important source for gaining expert knowledge while developing outsourcing strategies and carrying out outsourcing projects. The COP standards aim at organizing the outsourcing profession as a discipline that will help the professionals & the industry to maximize the benefits from outsourcing decisions”
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| United States: Advisors |
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Mohit Aggarwall, COP
Manager Huron Consulting Group |
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| Photo Unavailable |
Roger R. Byrnes, COP
Senior Consultant River East Consulting Group, LLC
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Dr. Ervin L. "Vinny" Caraballo, COP
Director Original Software Inc.
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| Darren M. Dasburg, COP Partner, Cinteger LLC Biography
“The time has come, and IAOP has addressed the need, to raise the bar on this most critical business practice. The certified outsourcing professionals will build deals that not only deliver but thrive as relationships. This level of confidence in outcomes stands to be the single biggest evolutionary step for all industries in their sourcing.” |
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Jagdish R. Dalal, COP
Managing Director, Thought Leadership, IAOP Biography
“It is an honor to be certified as an outsourcing professional and to be recognized for my 2 decades of knowledge and experience in the outsourcing field. The certification process is another indication that outsourcing, like accounting, is being recognized as a discipline where practitioners need to learn and master standards, practices and professional norms. “
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| Chris Disher, COP President, Chris Disher and Associates Biography
“Outsourcing is getting more complex and having greater organization impact as outsourcing programs move beyond the back office and continue to embrace a broad array of near and offshore locations. The outsourcing industry needs a comprehensive body of knowledge and standards for designing, implementing and managing successful outsourcing strategies. Through the COP process, the IAOP is building global network of professionals that can share practices, reduce risks, and increase the certainly of outsourcing success. I am honored to be part of this network.” |
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| Neil Hirshman, COP Partner Kirkland & Ellis LLP |
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Eugene Kublanov, COP
CEO NeoIT
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Robert E. Matthews, COP
Principal Consultant Quint Wellington Redwood
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| Dennis McGuire, COP Founder and Chairman Emeritus TPI |
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| Richard K. Ostrander, COP Consultant, JDalal Associates
Biography
“The IAOP and its Certified Outsourcing Professional program provide a significant service to the international business communityensuring a qualified body of outsourcing practitioners with proven relevant experience based upona credible knowledgebase ofevolving research, standards and best practices from which to better execute an organization’s outsource strategy. I am honored to be recognized as a fellow COP.” |
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Dr. Gad J. Selig, PMP, COP
Managing Partner, GPS Group, Inc. Director, Technology Management & Dual Graduate Business/Engineering Degree Programs , University of Bridgeport
Biography
"The value of the COP certificate is to ensure that outsourcing professionals or those that aspire to become more involved in outsourcing have a consistent base of best practices knowledge in the field and can apply it in any situation."
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Matthew Shocklee, COP
Managing Director, Sourcing Advisory Services PricewaterhouseCoopers
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| Atul Vashista, Executive COP Chairman NeoIT
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| United States: Customers |
| Photo Unavailable |
Dr. Fahad A. Al Yabis, COP
Saudi Aramco Oil Company
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Sanjay Chandiram, COP
Consultant Kaiser
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Dale Christopherson, COP
Director PMO-Global Sourcing, Lawson Software Biography
“Being awarded the Certified Outsourcing Professionals (COP) designation is a honor. It establishes operational standards for this critical business function in todays global economy and corporations. On a daily basis, I use the knowledge that I have learned from the Master Course and the body of knowledge.” |
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Darren Cooper, COP
Partner Manager American Express
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| Photo Unavailable | Himanshu Desai, COP Remote Performance Manager The Hartford |
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| Photo Unavailable | Albert J. Gallo, COP Director, Strategic Solutions Johnson & Johnson Pharmaceutical Research & Development, L.L.C. |
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| Photo Unavailable | Jyotsana Garg, COP Director CNA Insurance |
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| Carrie Gaston, COP ESM-IT ~ Enterprise Supplier Management
Capital One |
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| Janis L. Hall, COP Senior Director Johnson & Johnson Pharmaceutical Research & Development, L.L.C. Biography
"The Master Class was taught by global leaders in the industry that are on the leading edge of strategic thought for guiding success of outsourcing as a critical business function. The tools were well thought out and provide a systematic approach to increasing the probability of reaching the desired outcomes when outsourcing is pursued. The new relationships I developed are an incredible resource for me to network for advice in the future."
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Wayne Heiler, PMP, COP
Director, Worldwide Technology
Pfizer
Biography
“Being a COP is a distinct honor and a mark of credibility in the profession. This certification means that you are an ethical professional who is committed and experienced with a proven track record in the global marketplace. Being a COP also means that you are someone who will be continuously in touch with emerging industry best practices and someone who can successfully apply these emerging best practices to your organization.”
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| Cynthia J. Kearney, COP President, CJ Kearney, Inc.
Biography
"Professional certifications often provide opportunities for individuals to distinguish themselves as industry leaders and assist corporations in attracting qualified, experienced candidates. The newly created COP certification offers a set of principles and standards that, when applied consistently, fosters enhanced confidence and high level expertise to create innovative business partnerships and value added outcomes. The COP leverages the knowledge of sourcing professionals from different industries and cultures... creating a universal language and the professional standards necessary for today's global environment. To remain competitive in any business today requires robust and agile tools and processes. The COP certification is your guidebook for agility and remaining competitive." |
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Ron L. Kifer, COP
Group Vice President CIO Applied Materials |
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Lynn Kirstein, COP
Sr. Supplier Manager, Marketing Services Capital One
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| Kurt Kohorst, COP AVP Safeco Insurance |
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| Zenobia M. Lee, COP
Manager DaimlerChrysler Financial Services |
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| JoAnn Martin PMP, COP Director Strategic Alliances PBI Biography
“I believe that COPs will bring better process and communications to the marketplace and therefore better results for all those that are engaged in outsourcing.” |
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Lissy Martinez, COP
Director, Service Network Partners American Express
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| William P. Metz, COP IT External Business, Development Manager Procter & Gamble Biography
“Becoming a Certified Outsourcing Professional (COP) gives individuals a credible way to establish the level of outsourcing skill they have developed. It also highlights areas that individuals may want to focus further skill development activities on. Through the COP program, IAOP enables individuals to benchmark their skills against others in the industry, and join a community of thought leaders and leading practitioners that actively share ideas and best practices.
IAOP and the Certified Outsourcing Professional Program provide the outsourcing industry with a credible measure of skill and experience that can be used by customers, suppliers, and consultants to measure each other. The experience requirement in particular, helps separate those who have real in the trenches experience from those who have simply read books and taken classes. IAOP is also facilitating standardization of the practice of outsourcing, which will ultimately result in better, faster, and more successful outsourcing projects, and they provide credible data that help dispel common myths about outsourcing both pro and con.” |
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| Filippo Passerini, COP Global Services Officer and CIO
Procter & Gamble |
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| Ralph J. Szygenda, COP Group Vice President Chief Information Officer GM |
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Donald Mones, COP
Vice President, Global Planning and Strategy McGraw-Hill Companies
Biography
“Certification is part of the journey towards successful outsourcing management and planning. Whether you’re looking to gain enough experience to achieve this certification, or simply documenting previous achievements, the value of the COP process is to validate that you have, or will approach outsourcing as a business tool. Recognizing outsourcing as an opportunity, and not simply as a company directive that must be achieved. Use the COP to market, advertise, convince or demand the right approach and value that a successful outsourcing project can accomplish.” |
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Lance Neal, COP
Manager Lexmark International
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| Photo Unavailable | Mary Nolder, COP Service Partner Manager American Express |
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| Godfrey Pinto, COP Director GTECH Corp. |
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Allison Roelen, COP
Senior Manager, Enterprise Technology Org. Capital One
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Manish Sahai, COP
Vice President, Customer Service International American Express
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Cheryl L. Seely, COP
Manager
Company Confidential
“The COP program provides methodology and standardization to the ever evolving sourcing process. It offers a great framework for our challenging careers.”
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Cindy Seiler, COP
Manager, Technology Solutions Group
Brown-Forman Corporation
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Ramiza Sipilovic, COP
Manager, CSI-Service Network Partners
American Express
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Paul Spence, COP
CEO Outsourcing Services Capgemini |
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Michael Staisiunas, COP
Manager Kraft Foods
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Joe Talik, COP
Senior Director, Sterling Testing Systems Inc. Biography
“It is a huge honor to be recognized by the International Association of Outsourcing Professionals (IAOP) with its certification of my knowledge, accomplishments and success in Outsourcing as a provider, customer and advisor. Just as the Project Management Professional (PMP) certification brought to the profession of project management a new level of creditability and the Six Sigma Black Belt (CSSBB) certification brought to the profession of process improvement a new level of creditability, the Certified Outsourcing Professional (COP) certification process will bring a new level of credibility to the profession of Outsourcing. The COP certification is a great formal recognition that I possess the experience and skill to successfully drive the full life cycle of outsourcing engagements. I strongly believe my MBA along with COP, PMP and CSSBB certifications will set me apart in the World of Outsourcing.
I believe that IAOP, through the COP program, provides a steady, time proven and executable methodology along with a solid standardization to the Full Life Cycle to the Outsourcing Process. The Standardization of Outsourcing will allow it to evolve more quickly into a greater strategic practice within the business community. The Outsourcing Professional Body of Knowledge, Code of Ethics and Business Practice together offer comprehensive framework to govern and serve the Outsourcing Industry as a whole.”
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| Kevin G. Wilson, COP
Manager American Express
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| United States: Vendors |
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| Kevin Campbell, COP Group Chief Executive, Outsourcing Accenture |
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Sanjay Chadha, COP
Manager
IT Contractor Management
The Capital Group
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Anuj Chaudhary, COP
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Christopher A. Cody, COP
Senior Vice President NIIT Smartserve |
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| Joe Hogan, COP
Vice President, Strategic Programs Unisys
Biography
“I am honored to part of the first graduating class for COP. This type of industry certification can only help advance the business of outsourcing and achievehigher levels of professional for both suppliers andclients.I look forward to an ever increasing membership in the certification.” |
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| Kevin Hughes, COP Executive VP Colliers International |
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| Sami Kannan, COP Senior Manager Covansys |
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| Cheryl Keck, COP
President and C.O.O. Datrose Inc. Biography
“I am proud to have earned IAOP’s recognition as a Certified Outsourcing Professional (COP). The certification process and accreditation gives further credence to our industry and profession by setting the standard for excellence and communicating globally recognized standards for experience and knowledge outsourcing professionals should possess in order to deliver top quality, consistent results. From a supplier perspective, I think it is one more way that DATROSE can showcase our credentials and demonstrate to current and potential clients that they are dealing with the outsourcing field’s leading practitioners. The body of knowledge and depth of experience that must be demonstrated to earn this designation is relevant and timely. Thanks to IAOP for their vision in creating this valuable certification!” |
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| Lance Kwasniewski, COP Division Vice President Belcan Corporation |
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John Maher, COP
Executive Managing Director, Global Corporate Services CBRE
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| Ian M. Marlow, COP President, Gale GFS Biography
"The COP designation will help further define and enhance the skillset of those individuals and organizations that bring a consistent level of quality, strategy and delivery in the world of Outsourcing." |
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| Nancy Maze, COP Vice President, Client and Strategic Relationships MedPlans Partners Biography
"By having a formal designation for Certified Outsourcing Professional, the outsourcing industry will have a standard for professionals responsible for integration of outsourcing relationships. It will be a certification that the outsourcing service provider or internal outsourcing implementation team leaders have the training and knowledge to properly manage |
