International Association of Outsourcing Professionals Forms Chapter Focused on Process Excellence
Newest IAOP Chapter Kicks Off with Webinar on Improving Processes
POUGHKEEPSIE, N. Y., Oct. 3, 2008 – The International Association of Outsourcing Professionals™ (IAOP) will kick off its new Process Excellence chapter with a Webinar on “Process Solutions for Business Realities.”
S. Bala, senior vice president -global reengineering leader of Genpact, will speak on how today’s business realities are driving a new paradigm of process excellence in organizations.
“Process excellence can provide a measurable positive business impact,” said Chapter Chairman Ajay Kapoor, vice president of business process reengineering (North America) at Genpact. “This chapter will provide a forum for professionals to come together to demystify process excellence and identify effective process improvement and change management practices.”
The Webinar will be held Oct. 7, from 1 to 2 p.m. EST. The event is free and open to users, advisors and providers of outsourcing services who are individual or corporate members of IAOP. Non-members are invited to attend as a guest of IAOP. Click here to request a guest pass.
Process excellence is widely used across product development, manufacturing, sales and marketing, product delivery and installation, financials, after sales service, compliance, Human Resources and outsourcing to achieve tangible results through process standardization, process optimization, gap analysis and consolidation.
The new chapter will hold quarterly Webinars featuring industry and thought leaders, key professionals and motivational speakers. It will provide a vehicle for professionals to better understand various methodologies to institute process excellence and also connect individuals to share best practices to manage and implement process improvement.
For registration information, contact amanda.corbett@outsourcingprofessional.org.
About IAOP
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With 40,000 customer, advisor and provider members worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.outsourcingprofessional.org.
Media Contact:
Michael Forbes IAOP Communications Manager (845) 452-0600, ext. 118 mike.forbes@outsourcingprofessional.org
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